Q: What is Multi-Channel Commerce?

Multi-Channel Commerce Solution

Our proprietary platform is built to empower customers to either scale up or to launch their business online. It is integrated with multiple channels, like popular B2C marketplaces and our B2B marketplace, powered by UrbanFox. The platform is equipped with numerous features that help bridge the gap between business and logistical demands.

Our platform provides full visibility of inventory and transactional information through one centralized portal across channels. Businesses can manage product information and prices, and control inventory in real-time across channels with ease. It is also integrated with our inventory management system where orders can be processed and automatically pushed into our delivery platform for fulfilment.

As an end-to-end solutions provider, UrbanFox offers value-added services such as creative design, professional photography, copywriting and marketing-related initiatives. Leverage our platform to grow your business and stay competitive in the fastest growing segment in most global markets.

Become A Seller

Come onboard our multi-channel commerce platform and start managing your online business across major marketplaces with ease.

Multi-Channel Commerce Platform Features

Channel Management

Gain access to both B2B & B2C channels through our platform. Connect to marketplaces such as Lazada, Shopee, Qoo10 and more.

Product & Price Management

Create, update and sync product and price information across multiple channels with ease.

Order Management

Manage and simplify order fulfilment like order processing, pick and pack, and label printing for multiple channels on a single platform.

Delivery Management

Manage and process delivery orders via our platform, where jobs can be automatically pushed to our crowd-sourced delivery drivers to bid for and fulfil the delivery.

Inventory Management

Gain full visibility of your warehouse inventory count in real-time and control stocks availability across multiple channels.

Customer Relationship Management

Collect and organise customer information centrally and use it to enhance customer relations, understand buying behaviours and increase revenue.

Multiple Payment Modes

Provide customers with the options to make payment online with major credit cards or make a purchase on credit terms.

Real-Time Reports

Have access to real-time sales, inventory and best selling products report in real-time to gain insights of how your customers interact with your products and its profitability.

Value-added Services

Engage our expertise in professional product photography, copywriting and creative design services to compliment your business goals.

Ready to find out more?

Get in touch to learn more about our multi-channel commerce solution!